General information
First Class Trading Company respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use and protect information submitted through our website, contact forms and business enquiries.
We may collect information such as your name, company name, business email address, phone number, WhatsApp number and other information you choose to provide when contacting us or requesting information about our products and services
Policy introduction
This Privacy Policy explains how First Class Trading Company may collect, use, store and protect personal information provided through our website and related communication channels. By using our website or submitting an enquiry, you acknowledge the practices described in this policy.
- We collect personal information when it is necessary to respond to enquiries and provide requested business support.
- We may use submitted information to respond to product, quotation and supply enquiries.
- We may use your information to communicate with you regarding your enquiry, products or business requirements.
- We take reasonable measures to protect personal information against unauthorized access, misuse or disclosure.
We aim to collect and use personal information responsibly and only for legitimate business purposes connected with our website, customer enquiries and the services we provide.
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Providing your personal data to others
First Class Trading Company does not sell or rent your personal information to third parties. Information submitted through our website may be accessed by authorized personnel or trusted service providers where necessary to operate the website, manage enquiries or provide requested business support.
We may also disclose personal information where required by applicable law, regulation or a lawful request from a competent authority. Where information needs to be shared for a legitimate business purpose, we take reasonable steps to ensure it is handled appropriately.
Information provided through a product or quotation enquiry may be shared with relevant suppliers or business partners when reasonably necessary to identify suitable products, evaluate specifications, confirm availability or prepare a quotation.
Personally Identifiable Information
Personally identifiable information may include your name, company name, business email address, telephone number, WhatsApp number and other information that you voluntarily provide through our website.
We use this information primarily to respond to enquiries, provide product information, prepare quotations, coordinate supply requirements and communicate with you regarding your business request.
We do not intentionally request sensitive personal information through our website unless it is necessary for a specific and lawful purpose. Please avoid submitting unnecessary sensitive information through contact or quotation forms.